Privacy Policy

Last updated: July 2026

Plain summary: We collect only the information needed to respond to your enquiries and deliver our services. We do not sell your data to anyone. We do not share it with third parties except where necessary to operate our business. You can ask us to delete your information at any time.

Who we are

Axis Web Art Private Limited is a white label web development agency operating since 2011. We deliver web design, development, eCommerce, SEO and AI services for digital agencies across the US, UK, Australia and Canada.

When this policy refers to “we,” “us” or “our,” it means Axis Web Art Private Limited. When it refers to “you,” it means any person visiting this website or contacting us through it.

For any questions about this policy or how we handle your data, contact us at [email protected].

Information we collect

We collect information in two ways: information you provide directly, and information collected automatically when you visit this website.

Information you provide directly:

  • Name and email address when you submit a contact form or enquiry
  • Business name, website URL and project details you share when describing your requirements
  • Any files or attachments you send us as part of a project brief
  • Email correspondence between you and our team

Information collected automatically:

  • Pages you visit and how long you spend on them (via Google Analytics)
  • Your approximate location by country or region
  • The device type, browser and operating system you use
  • How you arrived at our website (search engine, direct, referral)
  • Your IP address, processed by analytics tools in aggregated form

How we use your information

We use the information we collect for the following purposes:

  • To respond to your enquiries and project briefs
  • To send project updates, proposals and invoices to active clients
  • To follow up on previous conversations if you have expressed interest in our services
  • To understand how visitors use our website and improve the content and experience
  • To comply with legal obligations that apply to our business

We do not use your information for automated decision-making. We do not use it to build advertising profiles. We do not sell it.

Confidentiality and white label arrangements

When you engage us as a white label development partner, confidentiality is a core part of how we operate. We sign an NDA before any project brief is shared. Your client relationships, business arrangements and project details are kept strictly confidential. We do not contact your clients, reference your clients in our marketing or disclose the existence of our working relationship to any third party without your explicit written consent.

Who we share your information with

We share your information only in the following circumstances:

  • Service providers: We use a small number of third-party tools to operate our business, including Google Analytics for website analytics, Google Workspace for email and document storage, and project management tools for active client work. These providers process data only as directed by us and are bound by their own privacy policies.
  • Legal requirements: We will disclose information if required to do so by law, court order or regulatory obligation.
  • Business transfers: If Axis Web Art were ever acquired or merged, client data would transfer to the new entity under the same confidentiality obligations.

We do not sell, rent or trade personal information with any third party for marketing purposes.

Cookies

This website uses cookies. Cookies are small text files placed on your device when you visit a website.

We use the following types of cookies:

  • Essential cookies: Required for the website to function. These cannot be disabled.
  • Analytics cookies: Set by Google Analytics to help us understand how visitors use the site. These collect information in aggregate and anonymised form.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Blocking analytics cookies will not affect your ability to use this website.

Data retention

We keep enquiry and contact data for as long as there is a reasonable business purpose to do so, typically up to two years after the last interaction. For active and past clients, we retain project-related correspondence and files for up to seven years in line with standard business record-keeping obligations.

When data is no longer needed, it is securely deleted from our systems and any third-party services we use to store it.

Your rights

Depending on where you are located, you may have the following rights regarding your personal data:

  • The right to access the personal information we hold about you
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to object to how we use your information
  • The right to request that we restrict how we process your information
  • The right to data portability (receiving your data in a common format)

To exercise any of these rights, email us at [email protected]. We will respond within 30 days. We will never charge a fee for exercising your rights.

Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, disclosure, alteration or destruction. These include encrypted email communications, access controls on internal systems, and secure storage through reputable third-party providers.

No method of transmission or storage is 100% secure. If you believe your information has been compromised, contact us immediately at [email protected].

Third-party websites

This website may contain links to third-party websites, including the Shopify Partner Directory and social media profiles. We are not responsible for the privacy practices of those websites. We recommend reading the privacy policy of any external site you visit through a link on our pages.

Children’s privacy

Our website and services are directed at businesses and business professionals. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has submitted information to us, contact us and we will delete it promptly.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of the page. For significant changes, we will notify active clients by email. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact

For any questions or requests related to this Privacy Policy, contact us at:

Axis Web Art Private Limited
Email: [email protected]